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Our Covid-19 response

Now that we've been living with Coronavirus for a while, and though getting back out there can be intimidating. With the transformation of travel is coming into focus, it is a must that you need to know is how to eliminate and mitigate COVID-19, when you travel again.

We are committed to putting people and their well-being first. Here are our Travel readiness guidelines & protocols for your next travel with us.

Safe Travel

Immerse India Safe travel Initiatives

During these times of uncertainty with the progression of the COVID-19 outbreak, we at Immerse India assure you that your safety and comfort remain our highest priority. Our thoughts and prayers are with those affected by this virus and those caring for them. We would like to share an update on everything we are doing to ensure maximum flexibility for your bookings and our complete care for your wellbeing when you stay with us.

With hotels and tourism services reopening after the COVID lockdown, there is a lot to consider for the industry to protect their guests and employees. Immerse India team, alongside its partner hotels, transport companies, guides, local excursion agencies, and other service providers, researched many protocols and SOPs and brought you COVID-READY recommendations followed by all of them, we start to travel again.

Our COVID-19 response...

Step 01

Before you Arrive

Information update about your travel to be communicated to all the hotels and partners for absolute care of your wellbeing
  • Pre-arrival guidelines and SOPs with all partners ensuring guidelines
  • Online check-in will be proactively suggested for seamless stays
  • Step up every precautionary measure possible at all touchpoints as the safety of our guests

Step 02

Upon your arrival

One dedicated Covid-19 response manager to ensure every travel with us is safe, clean and comfortable.
  • Sanitized vehicles before and after every trip
  • All touchpoints will be sprayed by disinfectant
  • Luggage will be sprayed by disinfectant before loading in the vehicle
  • Fabric seat covers are replaced with leather ones.
  • We’re discontinuing newspapers, magazines, stationery, wet towels, snack baskets.
  • Drivers & guides will be wearing masks and gloves.

Step 03

Excursions, sightseeing and travel

Our operation team, drivers and guides are trained to follow hygiene and safety standards
  • Drivers & guides will be wearing masks and gloves.
  • Greater use of digital ticketing and digital ticket inspections
  • High standards of fresh air circulation and cleanliness of transport
  • Choose Flexi-Timing of sightseeing when there is a minimal crowd at the monuments and places.
  • The car will be disinfected after every trip from outside and within
  • Spare masks and sanitizers in the vehicle
  • Guests to be mandated to only sit in the back seat

Step 04

Protocols for our partner hotels and restaurants

For the safety and comfort of our guests, we follow strict guidelines for our partner hotels and restaurants.
  • To maintain social distancing at all points
  • Front Desks to have protection shields
  • Guest elevators to operate with no more than two guests per elevator
  • Mobile check-in to be encouraged, Mobile check-out mandatory for guests
  • Guests baggage’s are sanitized before they are sent to the rooms.
  • Rigorous cleaning and sanitization of guest rooms, corridors and all common areas.
  • Restaurants to reduce seating capacities and increase the space between tables
  • Restaurants encouraged to keep A-la-carte menus; change of buffet setups

For the Guests

Your travel with Immerse India

This time, as we all expect to see travel happening soon, we recommend face masks, hand sanitizer, and other protective gear are essential for you while travelling. The one thing that we recommend is to follow hygiene, safety, and social distancing. Stay positive and keep your bucket lists ready!

These SOPs and guidelines are designed in partnership with our preferred hotels, restaurants, and transport companies and are regularly updated to ensure a safe travel experience for you with Immerse India.


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